2026-06-15 · 4 min read
How to track feature requests without chaos
Most teams lose feature requests in DMs, support tickets and meeting notes. A single board fixes that. Here's the workflow.
Capture every request on one board
Give users one public board to post ideas. Route requests from support and sales there too, so nothing is lost.
Let votes do the prioritising
Instead of guessing, let users upvote. The most-requested items rise to the top, giving you a data-backed priority list.
Respond and set status
Reply as the team, set a status, and the request becomes part of your public roadmap. Users see they were heard.